Global Contact Services

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Since 2001, Global Contact Service Agents (GCS) has helped clients achieve increased performance in the contact center with competent skills in management, staffing, and consulting. As a process oriented provider of agent-based and muIti-channel contact center solutions, we support commercial and government organizations in providing effective and cost efficient communication to consumers of their products and services. Whether working from within client owned facilities or in one of our sites, GCS offers outsourcing and consulting solutions for most contact center challenges. Our commonsense approach allows GCS to provide high-quality and cost-effective services with a focus on friendly people, secure and professional workspaces, and technology that performs.